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Frequently Asked Questions
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FleetXchange
knows the answer to hundreds of fleet-related questions.
And this number is growing every day, with every new
member.
To
ask a question of our knowledge bank, just type
the text of your question into our AnswerXchange
box and click Ask.
(For best results, phrase
your question as a complete sentence.) We'll search
our online knowledge bank and immediately return
similar questions to which we know the answers.
These answers are often links to articles, discussions
between experienced fleet pros, helpful resources
on suppliers' sites, and other trucking resources
on the web. Click on these links to see the answer.
If
you are not satisfied with the answers provided,
you can send your question out to our Community
of Experts by simply clicking Send
Question to Other Fleet Pros. FleetXchange
displays a page that lets you add more details to
your question so we can email it to the appropriate
experts.
Questions
sent to the community are also posted on the Question
Board, available for any FleetXchange member
to answer.
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Through
an alliance with AmeriQuest Transportation and Logistics
Resources, one of the nation's largest purchasers
of class 6-8 trucks (over 81,000 power units), FleetXchange
offers an online purchasing program designed to
save you up to 15% on your fleet-related purchases.
In
addition to preferred pricing and rebates based
on community volume, FleetXchange's purchasing program
saves you time and effort by providing a Web-based
order and purchase history tracking system, all
at no cost to your organization. Best of all, our
Purchasing Program does not require you to commit
to specific volume targets or large drop-order shipments.
The
initial stage of the Purchasing Program includes
tires, retreads, lubricants,and
batteries.
In the coming months, the
ability to purchase other parts, services, and even
trucks--all at preferred pricing levels--will continue
to grow.
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On
FleetXchange, you can share your fleet experience
and expertise a number of different ways.
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You can comment on a discussion
topic or respond to someone else's comment
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You can suggest
a discussion topic
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You can answer other FleetXchange members' questions
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You can rate
and review products and services (and get
paid to do so!)
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You can provide feedback
to FleetXchange on improving the site
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You
can earn money for writing reviews about products
(i.e. tires, engines, batteries, etc.) that you've
bought and used.
To start earning money for reviews, click the
red banner that says "Click
here to start cashing in," on the top right
corner of your homepage. Choose the products you
want to review and then follow the simple directions
to complete the ratings/reviews process.
For your efforts, FleetXchange will pay you $2
per review in $10 increments with PayPal funds.
You will also be eligible to for our "Best Review"
competition each week, the winner of which receives
another $15 in PayPal funds.
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FleetXchange
rewards fleet pros for sharing their knowledge and
expertise with the community. To participate, simply
start making contributions to the site on a regular
basis. By answering
questions, asking
questions, rating
and reviewing products and services, and commenting
on discussion topics, you automatically become eligible
to win.
Each week, the editors at FleetXchange select
winners to receive a $15 gift in PayPal funds
for one of the following contests:
- Best
Answer (awarded every Tuesday)
Criteria: An intelligent response that comprehensively
addresses the original question and provides
a clear solution based on fact or personal experience.
- Best
Question (awarded every Wednesday)
Criteria: A clearly articulated question that
accurately highlights a common problem or concern
shared by fellow fleet professionals.
- Best
Review (awarded every Thursday)
Criteria: A well-crafted review that not only
summarizes one's experience with a product or
service, but provides actionable insight to
a fellow fleet professional who is considering
buying such a product or service.
- Best
Comment (awarded every Friday)
Criteria: A clearly articulated comment that
offers unique insight, perspective, or experience
on a particular issue or topic.
In
addition, FleetXchange runs a daily trivia contest
called "FleetCompete," which appears on the right
side of your homepage. FleetCompete
tests your trucking industry knowledge with questions
whose answers are generally found somewhere on the
FleetXchange site or another linked site. At the
end of each week, the top FleetCompetitor wins a
$20 gift in PayPal funds (prize amounts may be smaller
if there are multiple winners).
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FleetXchange
offers you plenty of opportunities to voice your
opinions about the fleet-related issues that matter
to you most. One way to make yourself heard is to
comment on the discussion
topics that we post everyday. You can also look
through our archives
of previous topics and comment on them. FleetXchange
editors often reactivate previous topics, bringing
them back to the discussion topics page for others
to see.
In addition, you can suggest
a topic of discussion or provide direct feedback
to the editors at FleetXchange about what you
really like or dislike about the site or any changes
that you'd like to see.
You can also express your opinion by rating
and reviewing truck parts and services, helping
to create the industry's only vendor-neutral product
review resource.
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Simply
ask our community a question and, if appropriate,
we'll forward your question on to the suppliers
in the community who are most likely to have the
information you're looking for. If the supplier
you want an answer from is not part of our community,
we'll try to contact the supplier directly with
your question.
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There
are a few different ways that you can customize
FleetXchange to suit your interests and more conveniently
access the sources of information that you use regularly.
For example, you can specify what content you want
to appear on your homepage, e.g.-- discussion topics,
AnswerXchange, ratings and reviews--and the order
in which that content appears on the page. To do
this, click the Personalize
link, which appears on the upper left side of your
homepage, and follow the simple directions.
You can also use FleetXchange's "My Fleet Links"
feature to place some of your favorite links--both
links to external sites and to pages on the site--on
your homepage for easy access. Anywhere you see
the "Add to My Fleet Links" option--such as on
the Fleet
Links or the Directories
pages--simply click the "Add to My Fleet Links"
graphic. The link you selected will now appear
on the left side of your FleetXchange Home Page,
under "My Fleet Links".
To change the order of or remove links from the
My Fleet Links list on your homepage, click the
Edit Button
in the My Fleet Links box in the left column of
your homepage.
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FleetXchange recommends using either Microsoft Internet
Explorer version 4.0 or higher. You can download this
browser for free via the link below.
Download
IE here 
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FleetXchange is committed to maintaining your privacy.
We use customer contact information from the registration
form to send members information about our company
or to notify you of pertinent changes and/or additions
to the FleetXchange site. We do not resell our data
to other companies. See our privacy
policy for a complete disclosure.
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